1. Introduction

At JS Silvers, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the shipping methods, delivery times, and other relevant information regarding the shipment of your purchases from www.jssilvers.com.

2. Shipping Methods

We offer the following shipping methods:

Standard Delivery: Delivery within 5-7 business days.
Express Delivery: Delivery within 2-3 business days (additional charges apply).

3. Shipping Charges

Shipping charges will be calculated and displayed at checkout based on the weight, dimensions, and destination of the order. Free standard delivery may be available for orders above a certain amount, as specified on our website.

4. Order Processing Time

Orders are processed and shipped within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

5. Delivery Times

Standard Delivery: Orders are delivered within 5-7 business days.
Express Delivery: Orders are delivered within 2-3 business days.
Please note that delivery times are estimated and may vary due to external factors beyond our control, such as weather conditions, customs clearance, and carrier delays.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also track your order status on our website under the “My Orders” section.

7. International Shipping

We currently do not offer international shipping. Orders can only be shipped within India.

8. Delivery Issues

If you encounter any issues with your delivery, such as a delayed or missing package, please contact our customer service team at contact@jssilvers.com or +91-7889902549. We will work with the carrier to resolve the issue as quickly as possible.

9. Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid delivery delays or lost packages. JS Silvers is not responsible for orders shipped to incorrect addresses provided by the customer.

10. Damaged or Lost Items

If your item arrives damaged or is lost during transit, please contact us immediately at contact@jssilvers.com or +91-7889902549. We will investigate the issue and, if necessary, arrange for a replacement or refund.

11. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Address: Jain Bazaar, Pakki Dhaki, Old Heritage City, Jammu, 180001
Phone: +91-7889902549
Email: contact@jssilvers.com